Terms of Use of Galaxy Travel Ltd. Web Shop

General Provisions

These sales terms define the procedure for ordering products or services, delivering them as well as complaints about services / products purchased through the Web Shop. Galaxy Travel Ltd. is a vendor of products or services through an interactive online service that is enabled through the Internet (Web site) (hereinafter referred to as the "Web Shop"). The customer of the product is the ultimate user of the Web Shop that selects a product, generates an order, and pays for a product or service.

Galaxy Travel Ltd. sells and delivers products (product or service) through the Web Shop in accordance with the terms and conditions below. By using and accessing the Web Shop, the purchaser or the visitor of the Web Shop (End-user) is deemed to have read and understood the Terms of Use, to be familiar with them and to comply with the terms and conditions set forth herein, and is consented to use the Web Shop in accordance with them.

In case of any ambiguity when purchasing products or services through the Web Shop, the end- user (Web Shop visitor) can contact the email at This email address is being protected from spambots. You need JavaScript enabled to view it. with their questions.

For the purposes of these Terms and Conditions, the reference point is a site that contains detailed product, service, conference, or event information.

The right to use the Galaxy Travel Ltd. Web Shop is not transferable to other physical or legal persons.

Galaxy Travel Ltd. does not warrant that the Web Shop and / or related sites will always be accessible and available. Information available in the Web Shop may contain technical inaccuracies or typographical errors and Galaxy Travel Ltd. does not warrant, expressly or impliedly, that the Web Content and / or related pages are complete or up-to-date and will not cause any damage to users, registered users, or third parties. Every user of the Web Shop (Customer) explicitly accepts the use of this Web Store at his or her sole discretion and shall be solely responsible for any costs associated with the maintenance or repair of computer equipment. Any warranty given on this site applies solely to the services or products provided by Galaxy Travel Ltd. who reserves the right at any time to update, modify or terminate the Web Shop and / or related sites, including, but not limited to, content, availability, as well as the equipment required to access or use the Site.

Galaxy Travel Ltd. is authorized to change the published information without prior notice and discontinue any part of the information type and to modify or terminate any method of transferring data as well as to change the data transfer rate and any other characteristics thereof. Galaxy Travel Ltd. may also, at any time without notice, make improvements and / or changes to the products / services described in this information. If the User (buyer) does not accept the Terms of Use, they are obliged to refrain from using the Web Shop and Galaxy Travel Ltd. reserves the right to revise the Terms of Use at any time as well as to terminate access to the Web Shop without prior notice.

 

Description and Price of Products or Services

The product or service being sold corresponds, to the fullest extent possible, to the description contained in the concerned service / product and we are not responsible for any possible printing mistakes.
The indicated charge price stated on the product or service page includes all taxes unless stated otherwise. The price is expressed in Euro (€) or HRK (Croatian Kuna).
Galaxy Travel Ltd. reserves the right to change product / service description, pricing and conditions at any time.

Order Confirmation and Availability

To make the order correct you must follow the process that enables the Web Shop. Customer's order is accepted when Buyer receives Galaxy Travel's order confirmation via email. Receiving an email confirmation by Galaxy Travel starts the contractual relationship with which the buyer agrees.

If Galaxy Travel Ltd. is unable to deliver all the services or products, they will deliver the services / products that are available at that moment and notify the Customer by email.

 

Payment Methods

Transaction Account Payment:

Ordered products or services can be paid by money transfer to the bank account of the company Galaxy Travel Ltd.

GALAXY TRAVEL Ltd.

Spinciceva 2d, 21000 SPLIT-Croatia

Account: HR79 2360 0001 1023 9318 1

SWIFT: ZABAHR2X

ZAGREBAČKA BANKA d.d.

Trg Bana Josipa Jelacica 1010000 ZAGREB Croatia

Payment by credit / debit card:

Payment via PayWay electronic billing system

All payments will be made in Croatian kuna. The credit amount charged on a customer's credit card has been converted to local currency at the rate of credit card company.

 

 

Security Statement

Payment and authorization of credit cards takes place via the T-Com PayWay system. T-Com PayWay applies state-of-the-art data protection standards - SecureSocketLayer (SSL) protocol with 128-bit encryption and MD5 algorithm. The ISO 8583 protocol ensures that data exchange between the T-Com system and the credit card authorization centres is carried out in a private network, which is protected from the unauthorized access to a double layer of "firewall".

 

 

Products made available through the Web Shop can be paid on the following tabs:

 

Cancellation and Reclamation

The customer can make a cancellation and reclamation of products in accordance with legal requirements.

In case of events or conferences, you can cancel it up to seven business days prior to the start of the event or conference. In order to exercise your right of cancellation or complaint you must notify us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. about your intention to cancel or complain. To cancel or complaint it is necessary to specify the type of service order or invoice number.

Data Privacy 

Galaxy Travel Ltd. will provide customer privacy protection by collecting only the essential, basic customer and end-user information required to meet our obligations. Only necessary information is needed to meet Galaxy's obligations. The buyer's obligation is that the information provided is accurate and up-to-date.

Collected buyer and customer information is only available to employees of the PayWay system as well as to Galaxy Travel Ltd. to whom such data are necessary for performing their job.

Galaxy travel Ltd does not collect and store card-related data (e.g., card number, verification code, etc.).

Obligations of the Buyer and the End-user

The buyer and end-user are solely and solely responsible for the use, maintenance, and cost of their computer equipment as well as the entire software installed on the computer. The same goes for the computer equipment and software of a third party, which the buyer uses when shopping in the Web Shop. Galaxy Travel Ltd. is not responsible for any damage to the customer's equipment that may result from the use of this Web Shop.

Headquarter

Spinčićeva 2D 21000, Split Croatia
Tel : +385 21 571 535 Corporate
Fax : +385 21 571 533 All departments
VAT/ID HR19969808813
IATA CODE 75-3 2183 1

Travel Department

Tel : +385 21 571 534
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Emergency number:
Cell : +385 91 9070 699

Marine Department / Ticketing

Tel : +385 21 571 536
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Emergency number (Clients only):
Cell : +385 91 2000 120